Initial contact
When
you call Mortgage Sense you can speak to directly to a fully
qualified advisor
who will take the initial details of your
enquiry.
The advisor will
then phone you back to find out more details with regards to your
residency,
financial situation
and credit
history to allow them to determine the best lender, and
products suitable for you circumstances. In addition, we will discuss
what kind of property you are looking to purchase and
your
financial expectations. This information will then
allow your adviser to
further tailor the advice to your own personal situation.
Your
adviser will then answer any further questions you may have,
and provide explanations of mortgage types, interest
rates, the
mortgage process and the additional costs of buying
a home to ensure there are no surprises as you proceed through
your
application.
Your advisor will then research
Mortgage Senses panel of lenders, and using the information from
the discussion
will
recommend
a product that is most suitable for your individual circumstances.
If
you are happy with the product selected your advisor will
then call out to see you or will send you all the
relevent
paperwork for you to consider all your options.
When this
paperwork is returned a case manager will be allocated
to you who will oversee all the paperwork and
will act as
your source of contact, should your adviser be
unavailable, answering
any questions that you may have and assisting
your adviser in obtaining your mortgage offer in the shortest
time possible.
Mortgage decision
Once
you have decided on a mortgage we will process your application,
advise
you if any additional information
is required, and then
check the formal offer once it is returned
from the lender.
See also:
The Home Buying Process
Tips for First Time Buyers